Heating and hot water

Boiler replacement in London

A boiler that keeps breaking down, costs more to run than it should, or is simply beyond sensible repair — that is when replacement makes sense. It does not always make sense sooner than that, though, and plenty of boilers get written off early by whoever is trying to sell a new one. Ask us and, if yours has years left in it, we will say so.

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  • Price agreed before work starts
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What we cover

What this includes

  • Replacing an old or failed boiler
  • Repair-versus-replace assessment, with both figures
  • Like-for-like swaps and system changes
  • Replacing boilers no longer supported by parts
  • Old unit removed and taken away
  • Advice on sizing the replacement correctly
Before you call

Worth knowing first

A little of this might mean you do not need to call us at all — we would still rather you knew it.

When replacement is genuinely the better spend

Broadly: the boiler is over about twelve years old, the failed part is an expensive one, or parts are no longer available for the model. Below that threshold, a repair usually wins — and we will say so even though the replacement is the bigger job.

Get both numbers before deciding

Any quote for a replacement should sit next to the cost of repairing what you have. If nobody has offered you the repair figure, ask for it. A decision made on one number is not a decision.

Do not just replace like for like

Fitting the exact same boiler again is the easy option, but it is not always the right one. A replacement is your one real chance to fix a boiler that was undersized, the wrong type for the property, or crammed into an awkward spot in the first place. If the old one never quite kept the house warm, putting an identical one back in just repeats the mistake — talk to Ninja Plumbers about what would actually suit the property before ordering the same thing again.

Parts availability is a real factor

Some boilers are perfectly serviceable but no longer supported. If a common failure on your model can no longer be sourced, that changes the maths regardless of how old the unit is.

Pricing

What affects the price

A replacement is priced from the old boiler outwards. What it is, where it sits, what it is connected to and what has to come out with it decide most of the quote, before the new boiler is even chosen.

What comes out with the old boiler

Taking a wall-hung combi off the wall is quick. A floor-standing boiler, a back boiler behind a gas fire, or a loft tank and cylinder that are no longer needed all take longer to remove, and some leave a fireplace or cupboard to make good.

Whether the flue can stay where it is

Even when the new boiler goes in the same spot, the old flue position may not meet today’s rules — too close to a window, a door, a boundary or the ground. If it has to move, that is extra work even on an otherwise straight swap.

Controls the rules now require

Building regulations set minimum controls for a new boiler: a programmer, a room thermostat and, in most homes, valves that let each radiator be controlled on its own. If your system has none of these, fitting them is part of the replacement.

The pipework you are keeping

A new boiler inherits the system it is connected to. Old radiator valves that weep, pipework full of sludge or a cylinder on its last legs can all need attention first, otherwise the new boiler is working against the same problems as the old one.

The price is agreed before any work starts. We take card and cash.

Questions

Common questions

How do I know if my boiler needs replacing?

Age, the cost of the part that has failed, and whether parts are still available. Over roughly twelve years old with an expensive failure usually points to replacement; under that, repair normally wins.

Will you quote for a repair as well?

Yes, always, where a repair is possible. You should be comparing two numbers, not being handed one.

Can I put the new boiler somewhere different?

Yes, and a replacement is the natural moment to do it. Moving it adds pipework and flue work to the job, but it is often the fix for a problem you have lived with for years.

Do I need the same type of boiler I have now?

Not necessarily — a replacement is exactly the point to reconsider that. If the house has gained a second bathroom since the current boiler was fitted, a system boiler with a cylinder may now suit it better than another combi.

Is it better to replace the boiler before it fails completely?

It can be, if the boiler is old, unreliable and parts for it are getting scarce. Replacing on your own timetable means you can compare quotes calmly and pick a time outside the coldest weeks, rather than accepting whatever is available during a January breakdown. But a boiler that is old and still running well does not need replacing on age alone, and we will tell you if yours is in that position.

Will a new boiler lower my heating bills?

Often, if the old one is a non-condensing boiler from before the mid-2000s, because modern condensing boilers turn more of the gas into heat. How much you notice depends on how the system is controlled and whether the radiators are sized so the boiler can run at lower temperatures. A new boiler on a system with no thermostat and sludged-up radiators will save far less than the brochure suggests.

Other services

More heating work we take on

Need boiler replacement in London?

Describe the problem and give us your area, and we’ll tell you the price before anyone starts work.