Air conditioning installation in London
One room needs a split system; several rooms can often share a multi-split running off a single outdoor condenser. Which one suits a property depends on how many rooms need cooling, where the outdoor unit can realistically sit, and what the walls and existing cabling will allow. And because refrigerant work is legally restricted, it is always F-Gas registered engineers handling that part — never left to chance.
- F-Gas certified for refrigerant work
- Fully insured, DBS-checked engineers
- Price agreed before work starts
- Workmanship guaranteed
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What this includes
- Survey and sizing, room by room
- Single split systems for one room
- Multi-split systems for several rooms off one outdoor unit
- Siting the outdoor condenser and pipework runs
- Condensate drainage done properly, not just run to the nearest gutter
- Electrical connection and isolation for the new unit
- Pipework pressure tested and checked before the system runs
- Replacing an existing system, same spec or upgraded
Worth knowing first
A little of this might mean you do not need to call us at all — we would still rather you knew it.
The survey comes before the price
A sensible quote needs someone standing in the rooms. At the survey we look at the size and use of each room, which way the windows face, where the outdoor unit could go, how the pipes would reach it, where the water can drain and whether the electrics can take a new circuit. The price comes from that, not from a floor area typed into a website.
Size it by the room, not just the square metres
Floor area is only the starting point. A south- or west-facing room with a lot of glass, a top-floor London flat under a hot roof, or a loft conversion with roof windows and sloping ceilings can need much more cooling than a shaded room of the same size downstairs. Kitchens and home offices full of screens add heat of their own. An undersized unit runs flat out and never catches up. An oversized one cools in short bursts and can leave the air feeling clammy.
Split or multi-split depends on the rooms, not just the budget
One room is a straightforward split system. Several rooms can often share one outdoor condenser as a multi-split, which is tidier and usually cheaper than separate systems — provided the outdoor unit has somewhere sensible to go and the pipe runs are realistic. The catch: if that one outdoor unit fails, every room on it loses cooling at the same time.
The outdoor unit needs a proper home
It needs clear air around it, a solid wall or base, and a sensible way for the pipes and drain to get back inside. It also needs to be reachable: a unit bolted high on a back wall with no safe access costs more to look after for the rest of its life. Wall brackets, flat roofs, balconies and ground-level bases can all work, within the manufacturer’s limits on pipe length and the height between the units.
Planning, leases and conservation areas
Whether an outdoor unit needs planning permission depends on the building and the borough. Flats do not have the same permitted development rights as houses, and listed buildings and conservation areas, of which London has a great many, are more tightly controlled again. Leaseholders usually need the freeholder’s written consent as well, because most leases keep the outside walls and roof under the freeholder’s control. Check with the council and the managing agent before the survey, not after the unit has been chosen.
Think about the neighbours before the unit goes up
An outdoor unit hums and blows air whenever it runs, and in a terrace or a row of back extensions that sound lands close to somebody else’s window. Siting it away from bedrooms, on anti-vibration mounts and out of corners that bounce sound around makes a real difference. Some London councils ask for a noise assessment with a planning application.
Condensate has to go somewhere planned
Every indoor unit produces water as it cools. That needs a proper drain with enough fall to a waste pipe, not a pipe left dripping onto a flat roof or a neighbour’s wall. Where there is no natural fall, a small pump lifts the water instead, and that pump then needs looking after too. It is decided at installation, not fixed afterwards.
The part you never see is the part that matters
Once the pipework is connected, it is pressure tested with nitrogen to prove it holds, then pumped down with a vacuum pump to clear out air and moisture before any refrigerant goes into it. Rushing that stage is how a new system ends up losing gas or failing early. It is also the part of the job that legally has to be done by an F-Gas registered engineer.
Common questions
Do I need planning permission for an outdoor unit?
Sometimes. It depends on the building, where the unit goes and the borough. Flats, listed buildings, conservation areas and units facing the street are the most likely to need consent, and your council’s planning department can confirm for your address.
How many rooms can one outdoor unit cool?
As a rule of thumb, a multi-split runs anywhere from two to five indoor units off a single outdoor condenser, depending on the make and how much combined capacity the rooms need. We size the system to match the rooms, not to whatever happens to be sitting on the van that day.
Is the installation certified?
Refrigerant work is carried out by F-Gas registered engineers, which is a legal requirement, not an optional extra. We can show the certification on request.
Can air conditioning heat as well as cool?
Most split systems sold now can, because the unit can run in reverse and move heat into the room rather than out of it. Whether it makes sense as your main heating depends on the room and what else heats the house, which we can talk through at the survey.
How much mess does an installation make?
For a single split, the main work is one hole through the outside wall for the pipes, cable and drain, usually hidden behind the indoor unit, and a straightforward job is often done in a day. Multi-splits take longer because pipework has to reach each room. Where every pipe will run is agreed with you before any drilling starts.
Do you also maintain the system after installation?
Yes — annual maintenance and F-Gas leak checks are a separate service, covered on our air conditioning maintenance page, and available whether we installed your system or not.
More air conditioning work we take on
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Air Conditioning Repair
A system that has stopped cooling, is leaking indoors, or is tripping the breaker — diagnosed before anything is quoted.
More on Air Conditioning Repair -
Air Conditioning Maintenance
Annual maintenance that keeps a system cooling efficiently and catches a refrigerant leak before it becomes a breakdown.
More on Air Conditioning Maintenance -
Air Conditioning Replacement
Swapping out a system that is worn out or failing — including older units on a refrigerant that can no longer be topped up.
More on Air Conditioning Replacement
Need air conditioning installation in London?
Describe the problem and give us your area, and we’ll tell you the price before anyone starts work.