Pumped waste

Saniflo and macerator pump installation in London

A macerator (a small grinding pump built into or behind the WC) lets you site a toilet somewhere ordinary gravity waste pipework simply cannot reach — a basement, a loft conversion, the space under a staircase. It is a genuinely good solution when there is no other option, and a poor one when it gets chosen just to dodge a slightly harder plumbing job. Ninja Plumbers fits, services and unblocks these units, and we will tell you honestly which of those two situations describes your project.

  • Gas Safe registered and fully insured
  • DBS-checked engineers
  • Emergency callout available 24/7
  • Price agreed before work starts
  • Workmanship guaranteed

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What we cover

What's included

  • Macerator installation with a new WC
  • Replacing failed units, most makes
  • Basement, loft and under-stairs bathrooms
  • Descaling and routine servicing
  • Clearing blockages and jammed units
  • Pumped waste for basins, showers and utility rooms
Before you call

Worth knowing first

A bit of this might save you from needing a callout at all — we'd rather you knew it upfront.

Three things go in it, and nothing else

Waste, water and toilet paper. Not wipes — including ones sold as flushable — not sanitary products, not cotton buds, not kitchen roll. Nearly every macerator we are called to has been stopped by something on that list.

A macerator is a last resort, not a first choice

A conventional gravity waste running down to the soil stack has nothing mechanical to break, needs no electricity and makes no noise at all. Wherever that kind of ordinary run is achievable at a sensible cost, take it — and we will tell you when it is, even though it means less work for us.

It needs power, access and a warm room

A fused spur, a way to get the unit out for servicing, and somewhere that will not freeze. Boxing one in permanently behind tiling is a decision that gets regretted the first time it needs opening.

Descaling is what makes them last

In London’s hard water, scale on the blades and the pressure switch is what finishes most units off. A descale once or twice a year is cheap and roughly doubles the working life.

Questions

Common questions

What can I actually flush?

Human waste, water and toilet paper only. Wipes labelled flushable are the single most common cause of failure we see — they do not break down the way paper does.

Why does it keep running or start on its own?

Usually a leaking WC flush valve trickling water into the unit, or a scaled pressure switch. Both are fixable and both waste electricity and life if ignored.

How long do they last?

Treated well and descaled regularly, a decent number of years. Fed a diet of wipes, sometimes only months. What goes down the toilet matters far more to its lifespan than which make you bought.

Can I put a toilet in a loft conversion with one?

Yes, and it is one of the situations they genuinely suit. The pumped waste needs to reach a soil stack and the unit needs power and access, both of which are easier to plan before the room is finished.

Related work

Part of our bathrooms & pumps work

If it turns out to be a repair job rather than a new install, this is where that's covered.

From the blog

Related advice

Need saniflo & macerator pumps in London?

Let us know what’s going on and whereabouts you are, and we’ll give you a price before any work starts.