Detection

Leak detection in London

A damp patch that will not stay gone no matter how many times it is painted over. A stain slowly spreading across a ceiling. A water bill that has crept up for no reason anyone can point to. In all three cases the source has to be found before anything gets repaired, otherwise you are paying to fix a symptom rather than the actual leak.

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  • Price agreed before work starts
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What we cover

What this includes

  • Hidden pipe leaks under floors and behind walls
  • Damp and water-damage investigation
  • Unexplained increases in water usage
  • Leaks under solid and tiled floors
  • Heating system pressure loss
  • Pre-purchase and pre-refurbishment checks
Before you call

Worth knowing first

A little of this might mean you do not need to call us at all — we would still rather you knew it.

The meter test

Turn off every tap and appliance, then read your water meter. Leave it an hour with nothing running and read it again. If it has moved, you have a leak somewhere on your supply. That one test tells us a great deal before we arrive.

Losing boiler pressure

A boiler that needs topping up every few weeks is usually leaking somewhere in the heating circuit, often a pinhole in pipework under a floor. It is worth finding, because it corrodes the system from the inside as it refills.

A damp patch is rarely above the leak

Before it ever shows itself, water tends to run some distance along a joist or under a floor. That means the stain on your ceiling can be well away from the actual failed pipe — which is exactly why the Ninja Plumbers approach is to locate the leak first, rather than start cutting holes on a hunch and hoping one of them is right.

Talk to your insurer first

Many home insurance policies cover trace and access, meaning the cost of finding the leak and making good afterwards. Worth a call before booking the work, and we can provide a report if they want one.

Pricing

What affects the price

You are paying for the search, and the repair is priced separately once the leak is found. How long the search takes depends on the building, the pipework involved and how much the leak is giving away.

Which system is leaking

The heating circuit, the mains cold supply, the hot water and the waste pipes are each tested in a different way. Isolating and pressure-testing them one at a time narrows things down when the culprit is not obvious, but every extra system adds time.

What the floor is made of

Pipes under a suspended timber floor are relatively easy to listen to and reach. Pipes buried in a concrete screed, tangled up with underfloor heating or beneath large stone tiles make the signal harder to read and the search slower.

A steady leak or an occasional one

A leak that runs all the time shows up clearly when the pipework is pressure-tested. One that only appears when the shower is on, or when the heating is hot, has to be recreated during the visit before it can be traced.

Inside the house or under the garden

If the meter test shows a loss but nothing inside is wet, the leak may be on the supply pipe under the front garden or path. Tracing along a buried external pipe is a different search, and usually a longer one.

The price is agreed before any work starts. We take card and cash.

Questions

Common questions

Will you have to lift my floor?

Detection itself is non-invasive. Once the leak is located, the repair may need access at that one point, but that is a targeted opening rather than exploratory work across a room.

How accurate is it?

Acoustic and thermal equipment will normally narrow a leak down to a small area. Nothing is perfect through solid concrete, and we will tell you honestly if a site is difficult rather than overpromising.

My water bill has doubled. Is that a leak?

Often it is, especially if nothing about how you use water has actually changed. Run the meter test described above first, then tell us what it showed when you call — it saves time on the visit.

Can you give me a report for my insurer?

Yes. Tell us at the point of booking that you need one, so the engineer documents the job properly on the visit.

Should I turn the water or heating off before you arrive?

Only if the leak is actively causing damage. Otherwise leave things running normally, because a leak that is still behaving as it usually does is far easier to trace. If you have already turned the stopcock off or let the boiler pressure drop, that is fine — just tell us when you book, so the engineer knows to repressurise the system before starting the tests.

Can you repair the leak on the same visit?

Sometimes. If the leak turns out to be in reach — under a floorboard, behind a bath panel, at a valve — and the engineer has what is needed, the repair can often follow straight on, once you have agreed the price for it. If it is buried in a screed floor or behind tiling, the repair usually needs planning, materials and sometimes other trades, so it becomes a separate booking.

By area

Leak Detection near you

Local pages for the areas where this comes up most.

Fitted and serviced

Related appliance work

These installations sit under this service, and each has its own page covering what is involved.

Other services

More plumbing work we take on

Not sure whether it is a leak or damp? A slow leak often looks like damp, and the reverse. See damp survey & diagnosis, damp proofing & penetrating damp and condensation & ventilation control, or our damp and condensation page.

Need leak detection in London?

Describe the problem and give us your area, and we’ll tell you the price before anyone starts work.