Tier 2 · Gas and hybrid

Intergas boiler repair and servicing in London

Dutch-made boilers built around a design with markedly fewer moving parts than most.

  • Gas Safe registered and fully insured
  • Diagnosed before it is quoted
  • Price agreed before work starts
  • Workmanship guaranteed

Monday – Sunday, 7:00 AM – 10:00 PM · Out-of-hours emergency? Call 020 3576 5825

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About the brand

Intergas boilers

Intergas is genuinely different from most combis, not just differently branded: its design removes the diverter valve and plate heat exchanger that account for a large share of failures on conventional units. Fewer moving parts means fewer of the faults Ninja Plumbers spends most of its time on elsewhere. They are less common across London than the volume brands, but the people who own one usually chose it on purpose and know exactly why.

The Intergas range

Intergas is a Dutch manufacturer based in Coevorden, best known in the UK for combis such as the Combi Compact HRE and Xclusive. Most combis have a separate plate heat exchanger for hot water and a diverter valve switching between heating and hot water. In an Intergas the main heat exchanger does both jobs, with two separate water circuits built into it. Hybrid options with a heat pump are offered too.

What we see on Intergas boilers

  • Far fewer mechanical failures than a conventional combi of the same age
  • Faults more likely to be controls, sensors or the system rather than the boiler
  • Less commonly carried parts, so occasional ordering
  • Dirty water from an older heating system wearing on a newer boiler
  • Boilers condemned by engineers unfamiliar with the design

These are patterns Ninja Plumbers sees across the Intergas installed base, not a diagnosis of your boiler. Faults are identified on site before anything is quoted.

Servicing a Intergas

An Intergas warranty usually depends on a yearly service, so check your warranty terms, which vary with the model and the installer. Because hot water runs through the main heat exchanger rather than a separate plate, limescale in hard London water still matters, and scale protection on the mains is worth having. So is clean heating water, with inhibitor and a filter.

Repair or replace?

An Intergas fault is usually worth repairing: there is less to go wrong, and the parts that fail — a sensor, fan, pump or the controls — are modest next to the price of a new boiler. Replacement makes sense when the main heat exchanger fails outside warranty on an older unit. If someone unfamiliar with the design wants to condemn a working one, get a second opinion.

What we do

Intergas boiler work

Questions

Intergas questions

Why does an Intergas have fewer parts than other combis?
The heat exchanger design handles both heating and hot water without the separate diverter valve and secondary exchanger a conventional combi needs. Those two components are among the most common failures on other brands, so removing them removes a lot of the usual repair work.
Is it hard to find someone who knows Intergas boilers?
They are less common in London than the volume brands, so not every engineer sees them often. The design is simpler, not more complicated, but it is different. Ninja Plumbers works on them and will tell you at diagnosis if a part has to be ordered in.
Does an Intergas still need servicing every year?
Yes. There is less to wear out, but combustion, the flue, seals and the condensate trap still need checking, and the warranty usually depends on it.
Do you repair and service Intergas boilers?
Yes. Gas work is carried out by Gas Safe registered engineers, which is the legal requirement for working on any gas boiler regardless of make.

Something wrong with your Intergas?

Send us the model and any fault code showing on the display, and we can often tell you what is likely wrong with it before an engineer sets off.